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Community Feedback Mechanism

There is immense value in listening to the people we serve. They know best what they need, and once they receive assistance, they are best placed to let us know how relevant and appropriate it is. This guidance provides a thorough, comprehensive, yet very accessible reference for planning, designing, implementing and assessing Community Feedback Mechanisms (CFMs).

Community Feedback Mechanism: Guidance and Toolkit Mar 2022
15.0 MB